At Durfshan.in, we strive to provide our customers with the highest quality Kashmiri saffron and an exceptional shopping experience. Due to the nature of our products and for reasons of hygiene and quality assurance, we regret to inform you that we do not accept refunds or returns. We stand behind the quality of our saffron and ensure that it is carefully sourced and packaged to meet the highest standards. If you have any concerns or issues with your order, please contact our customer support team, and we will be more than happy to assist you in finding a suitable resolution. Your satisfaction is our top priority, and we are committed to ensuring your happiness with every purchase from Durfshan.in.